With 4 years of professional experience, I have been able to lay a firm foundation on Professional English Customer Service whilst building continuously in the Administrative and Support role. My passion for building strong customer relationships, driving brand loyalty, and increasing customer engagement is what will make me a good fit for your organization. I have learned to understand and value the needs of customers, empathize as well as making sure their satisfaction is a priority. My open-mindedness has always made me eager to learn more which has led to gaining better experiences with every task/opportunity I come across.